Refund policy

Returns Information: 

Any items that have been personalised are not permitted to be returned, if you have not bought a personalised item and would like to arrange a return please contact us customerservice@lulabay.co.uk. For more information please visit our returns policy within our Terms & Conditions. 

Returns address: 

Lulabay Limited, Worth Valley House, Ingrow, Keighley, BD21 5AX